constantly updated news on coronavirus

coronavirus notice

  • customer reception has changed in our branches
  • please use our electronic channels

A lot has changed in the lives of all of us in recent weeks. However, one thing is unchanged in the life of K&H; it remains extremely important for us to be able to help our customers manage their finances at all times.

Banking is easier now than ever before! Many of our services related to daily finances are also available from the comfort of your home.

  • use our internet banking and mobile application services [K&H e-bank and K&H mobile bank]
  • if you need help or further information, our telephone banking service [K&H Telecenter] is at your disposal every day of the week between 7 a.m. and 10 p.m. at +36 1/20/30/70 335 3355.

Protecting our customers is a primary consideration, so if you choose personal administration in a branch

  • please make sure to make an appointment beforehand to avoid a long waiting time. This allows us to limit the number of persons waiting in the closed space of a branch, preventing the spread of the coronavirus disease.
  • keep a physical distance of one and a half meters from others inside and outside the branch

book an appointment

details

repayment moratorium

Government Decree no. 47/2020. (III. 18.) and no. 62/2020. (III. 24.) has imposed a moratorium on loan repayments.

If you do not wish to be included in the moratorium, you have to ask our bank separately.

more details

bank branch opening hours

Please note, that our branches are open to clients as usual.

Protecting our customers is a primary consideration, so if you choose personal administration in a branch

  • please make sure to make an appointment beforehand to avoid a long waiting time. This allows us to limit the number of persons waiting in the closed space of a branch, preventing the spread of the coronavirus disease. https://www.kh.hu/web/eng/contact
  • keep a physical distance of one and a half meters from others inside and outside the branch

If you have any questions, please do not hesitate to contact the colleagues of K&H Remote Bank at +36 1/20/30/70 335 3355.

You can check the current opening hours of your nearest bank account by:

find your bank

electronic solutions

Internet banking and mobile app services
Providing a debit or credit card
Cash withdrawal or deposit in Hungary
Sending money in HUF

We kindly ask you to primarily use K&H Bank's electronic channels: the K&H e-bank, the K&H mobile bank and our cash-in and cash-out ATMs that are suitable for depositing and withdrawing cash, for managing your daily finances.

We also recommend to use electronic payment solutions instead of banknotes and coins: pay by bank card, the K&H mobile wallet, or possibly using the instant payment solution that is executed in just a few seconds.

more details

contactless payment

Providing a debit or credit card
Purchases with debit or credit cards in Hungary

In view of the coronavirus pandemic, the Government has issued a Decree ordering banks and card companies to raise the current limit of HUF 5 000 for contactless card payments, above which it is mandatory to enter the PIN code, to HUF 15 000 by April 15, 2020, at the latest. This means that in the future, for contactless card payments it will not be necessary to enter the PIN code into the POS terminal for transactions below HUF 15 000 in value, making payments fast and truly contactless.

how are bank branches open? Has the opening hours changed?

Bank branches are mostly open to our customers as usual. However, please limit your visits to those cases when physical presence is absolutely necessary.

Our bank branches in malls are closed on Saturdays until the emergency ends, and instead of Wednesdays and Thursdays longer opening hours, all of our bank branches currently are uniformly open, with the following opening hours:

  • Monday: 8:00 - 17:00
  • Tuesday: 8:00 - 16:00
  • Wednesday: 8:00 - 16:00
  • Thursday: 8:00 - 16:00
  • Friday: 8:00 - 15:00

You can check the current opening hours of your nearest bank account by:

find your bank

 

do I need to make an appointment before going to the bank?

Yes, since March 18, 2020, our customers can only arrive at our bank branches on appointment. 
Appointments can be made by telephone or through the https://www.kh.hu/idopontfoglalas  page at the affected account.

do all services work in the bank branch?

Yes, all services are still available in K&H Bank branches, but we ask our customers to contact our bank branches in person only if it is necessary.