K&H e-post login
To enter e-post use the mobil-token built into the activated mobilbank app.
what is a token?
A chip card with a USB plug, which allows you to log in to the Electra. Your USB token is a secure two-factor authentication tool relying on PKI (public key infrastructure) standards and authentication and identification procedures based on PKI encryption methods.
how can I get a token?
how do I install my token?
what do I do if I enter the wrong PIN code or forgot it?
what do I do when my token expires?
For security reasons your e-post token certificate is only valid for four years, after which you need to renew it.
The device works normally until the expiry date of its certificate. Once the certificate has expired, you cannot log in to the e-post or sign with your token. However, the SMS login is still a valid alternative in such cases.
how do I log in to the e-post for the first time?
When you first log in to the e-post, you must enter your K&H eID and ePIN code. You can then choose a user name and a password for subsequent use.
what are K&H eID and e-PIN code? where can I find them if I forget them? what do I need to do if I want to change or replace them?
what do I do if I enter the wrong user name or password?
how can I switch to a more secure authentication device?
You can also use token authentication to log in to your K&H e-post. If you would like to switch to this device please collect one at a K&H branch.
In addition, if you are a K&H corporate e-bank user you can use the mobile token built into K&H mobile bank. For further information, please see the “details of mobile token login” tab.
what is a mobile token?
A mobil-token is a means of software-based identification built into the K&H mobilbank app. It is a highly secure, simple-to-use and fast way to log into the K&H e-post. To use a mobil-token you need the K&H mobilbank app. It is very easy to use with your smart phone, as you log in by scanning the colour code displayed on the e-bank screen, after which you confirm the login with an mPIN code (or your fingerprint if you have a suitable device) in the K&H mobilbank.
how do I log in with a mobile token?
how do I get a mobile token?
To log on to the e-post, you need the K&H mobilbank service. You can download the required mobile bank app from a web store (App Store, Google Play), when the mobil-token identifier will also download. After you have downloaded and activated the app in a few simple steps, the ‘enter e-bank’ option will appear on the mobilbank login screen.