information regarding the repayment moratorium

  • the moratorium ended on 31st of December 2022, which means that from January 2023 the repayment obligation for loans previously under moratorium started again for the repayment, please ensure that you have sufficient collateral on your repayment account
  • the extended maturity can be reduced free of charge in case of mortgage and cash loans until 31st of December 2023 (details: FAQ – Loans)
  • all affected customers were notified about the changes in January 2023

Our colleagues are happy to provide information to our customers about the impact of the payment moratorium at our service points, about:

  • how much your loan term has increased
  • how much higher your interest payment obligation is over the full term of your loan
  • how your repayment period has changed
  • what options we can offer you to avoid an increase in the interest payment obligations due to the extended maturity.

If you have payment difficulties:

We have a repayment relief process where you can apply at our Bank. The aim of the Repayment Facilitation is to find a solution with our customers to help them address their payment difficulties.

If you have payment difficulties, you can find information on our website using the contact details below:

Frequently Asked Questions

would like to prepay or repay. Can I do it online?

Currently, you cannot initiate a prepayment or final repayment online, you can only do so at a K&H branch.

The general rules apply to early repayments, so the amount prepaid will be used primarily to pay the fees and interest charged by the Bank until the early or final repayment, the remaining amount will reduce the principal amount and the early repayment fee as set out in the notice will be payable.

After the moratorium, you can prepay all or part of the interest and charges not paid during the moratorium period free of charge until 31st of December 2023 if you were in the moratorium after 31st of July 2022.

how can I reduce the duration of the moratorium?

You are need to pay the unpaid instalments after the moratorium.In accordance with the law, your repayments will not increase after the end of the moratorium period, up to a maximum of the increase in the reference rate during the moratorium period. However, your repayment remain unchanged. Any unpaid instalments are settled by extending the term of the loan.

If you can regularly repay more than your current repayment amount, you can shorten the increased maturity. The Bank will process this request free of charge until 31.12.2023 if you were in the moratorium after 31st of July 2022.

I cannot pay my moratorium instalment, what should I do?

If you have any difficulties in settling your repayments  please contact us at our customer service points or by phone on 06-1-468-82-82 (weekdays between 8:00 and 17:30) or by email: lakossagi_hitelek_kintlevosegkezeles@kh.hu.

For information on repayment relief options, please visit the following websites:

mortgages: https://www.kh.hu/hitel/koveteleskezeles-jelzalog

unsecured loans: https://www.kh.hu/hitel/koveteleskezeles-ingatlanfedezet-nelkul

what does a payment moratorium mean for the entire credit life cycle?

The amount of the installments due for the deferral period and the interest for the period of the deferral of payment will be paid after the moratorium, so that the total term of the loan and the total amount to be repaid will also increase. Upon expiration of the payment moratorium, the amount of installments to be paid in the original schedule will not exceed the amount of installments under the original contract. The amount of installments to be paid after the moratorium include the loan fees accrued during the payment moratorium, the number of remaining installments increase and the term has extended. Overall, therefore, the total amount to be repaid is higher due to the interim interest. Interest and fees not paid during the moratorium have not been capitalized, so no additional interest was charged thereafter.

can I get information on how much my installment have increased?

The amount of the monthly installment of your loan affected by the moratorium has not increased as a result of the moratorium. Instead, the total term of the loan has been extended, meaning you can count on more installments. Interest and fees not paid under the moratorium have not been capitalized, so no additional interest has been charged thereafter.

The amount of the loan installment could increase after the moratorium if the loan has a variable interest rate and in the meantime the reference interest rate or the interest rate change indicator has increased. In this case, the amount of your installment may have increased due to the change in interest rates.

I want to fix my credit. Can I do it online?

Currently, you cannot initiate an online interest period change, you can only arrange it at a K&H bank branch.

how long much longer did the moratorium extended the term of the loan?

Loans that matured  during the moratorium period were  extended and their maturity increased with the duration of the moratorium. During this extended term, the sum of the installments due and the credit charges accruing under the payment moratorium shall not exceed the amount of the installments under the original contract.

can a maturity extension after the expiry of the moratorium be avoided?

Please note that if you have an omnibus account balance (accumulated capital, interest and fees) but do not wish to have it extended, you can settle your omnibus accounts free of charge.

If you prepay your accumulated interest and fees or can regularly repay more than your current repayments, you can shorten the increased term. This option will be managed by the Bank free of charge until 31st of December 2023 if your repayment moratorium ended after 31st of July 2022. 

what happened to my credit line if I have left the payment moratorium?

If you have not wished to make use of the payment moratorium and notified our Bank thereof before 16 September 2021, the Bank treated the total amount of the credit line on your credit card account as not falling within the scope of the payment moratorium, regardless of how much of the credit limit has actually been used. until 24:00 and how much of the bill remained unused.  If you left the moratrorium after 16 September 2021, the interest and fees due until then had recalculated and the difference wascredited on your credit card account in accordance with the decree of 536/2021 (IX.15). The payable amount of moratorium interest and fees will be credited to your credit card account in equal installments over 12 months in accordance with the law

At the end of moratorium your credit card account resume normal operation prior to the previous moratorium period. Accordingly, due to the use of the credit line, you have again a minimum repayment obligation, and the non-invoiced fees and interest be debited to your account in a lump sum, regardless of the amount of the credit line available on the account.

what happened to my direct debit?

As you have no new minimum repayment obligation during the payment moratorium period, there wasn’t direct debit for the minimum repayment (automatic repayment). The Bank suspended the execution of its relevant order with the periodic termination of the minimum repayment obligation. If you wished, you could arranged to top up your credit card account by bank transfer individually at any time.

what happens to fees and interest not charged during the moratorium period?

  • If you have not lefted the moratorium the payment moratorium automatically  ended on 31st of December  2022, as required by law. The interest and fees were charged until moratorium has been recalculated and the difference has been credited on your account in accordance with the decree of 536/2021 (IX.15). You have to pay the  payable amount of moratorium interest and fees in equal installments over 12 months in accordance with the law.
  • If you have left of the moratorium, you can also use the option to arrange for the repayment of fees and interest in 12 monthly equal installments . The interest and fees were charged until moratorium has been recalculated and the difference has been credited on your account in accordance with the decree of 536/2021 (IX.15). In case you do not want to use the installment payment option, you can settle your debt by transfer order.

what happened if my Credit Card Agreement has terminated before December 31, 2022?

If you terminated your credit card agreement before the end of the payment moratorium, the entire outstanding debt became due in one amount, so when you have terminated the agreement, you had to paid the full amount in one amount. In this case, it was not possible to pay the fees and interest in equal 12-month installments. The same is true if the Bank has terminated the credit card agreement for any reason.

what happens if I have payment difficulties?

If your monthly income has decreased significantly and you are having difficulty repaying the repayment instalment agreed for your household income, please let us know in person at any Bank branch. Our bank may request additional documentation to determine your eligibility for payment relief and the optimal way to repay the loan.

what happened to fees and interest has not charged during the moratorium period?

The outstanding principal debt continues to bear interest, so after the moratorium, the entire debt have to be paid due to plus interest.

when and how should I pay the interest and fees accrued under the moratorium?

  • If you have not lefted the moratorium, then the payment moratorium automatically terminated on 31st of December 2022, as required by law. The interest and fees were charged until moratorium has been recalculeted and the diffrence has credited on your account in accordance with the decree of 536/2021 (IX.15). You have to pay the  payable amount of moratorium interest and fees in equal installments over 12 months in accordance with the law.
  • If you opted out of the moratorium before 31st of December, you can also use the option to arrange for the repayment of fees and interest in 12 monthly equal installments . The interest and fees were charged until moratorium has been recalculeted and the diffrence has credited on your account in accordance with the decree of 536/2021 (IX.15). In case you do not want to use the installment payment option, you can settle your debt by transfer order, regardless of whether you have remained in the payment moratorium or have decided to opt out

what happens if my current account loan agreement has terminated during the moratorium?

If you terminated your overdraft agreement before the end of the payment moratorium, you had also paied the debt affected by the moratorium in one amount. Interest and fees accrued after 18 March 2020, together with the principal, has became due upon termination of the contract and has been paid in a single amount in the month in which they fall due. The same applies if the Bank has terminated the Overdraft Agreement for any reason.

what should I do if I have payment difficulty?

If your monthly income has decreased significantly and you are having difficulty repaying the repayment instalment agreed for your household income, please let us know in person at any Bank branch. Our bank may request additional documentation to determine your eligibility for payment relief and the optimal way to repay the loan.