K&H TeleCenter

Bank conveniently by phone!

  • a TeleBanker will help you
  • no queueing at the branch
  • available 24/7

Some of our services are only accessible following electronic identification, so you will need your eight-digit eID and your six-digit ePIN code to enter the automated system.

Our automated services available by phone, i.e. balance query and ePIN code modification can only be used following electronic identification.

K&H TeleCenter service requiring ePIN identification:

Account-related services:

  •  Modify customer data and account data
  •  Application for account packages to K&H retail bank accounts, application for and cancellation of supplementary life insurance packages linked to K&H retail bank accounts
  •  Account balance inquiry                                                                                                                                                             
  •  Account details inquiry
  •  Placing one-off / forward date domestic HUF payment orders without conversion
  •  Placing standing payment orders
  •  Handling VIBER payment orders
  •  Handling payment orders dependent on balance
  •  Handling direct debits by service providers
  •  Fixing and cancelling term deposits, modification of existing deposits in any currency
  •  Internal transfer between own accounts (except FX transfer and HUF transfer with conversion)
  •  Advance notification of cash withdrawal of large HUF, USD, EUR sums
  •  Advance notification of cash withdrawal in currencies other than HUF, USD, EUR regardless of the amount
  •  Handling Mobilinfo orders
  •  Issuing monthly account statements retrospectively
  •  Transaction certifications, copies of documents
  •  Handling general complaints
  •  Apply for, cancel or reduce current account overdraft
  •  Handling orders related K&H e-bank service and technical help
  •  Declaration / cancellation of the free of charge cash withdrawals (based on 2009th Act LXXXV. Law 36 / A § (4) c )
  •  Reactivate suspended mobil-token authentication method

Bankcard and credit card related services:

  • Stopping of bankcards, credit cards,
  •  Bankcard/credit card activation
  •  Bankcard and credit card information (available balance, spending, etc),
  •  Information on credit card repayments
  •  Handling ATM and POS terminal issues1
  •  Provide information on bankcard related questions
  •  Handling complaints related to bankcards1
  •  Reorder PIN code
  •  Order replacement card
  •  Modify bankcard limits
  •  Modify the branch code / bankcard handover method
  •  Handing not activated bankcards/credit cards
  •  Registration for the 3D Secure Code service
  •  Debit bankcards (expect Icard) application

K&H TeleCenter service requiring identification by control questions

  • Stopping bankcards, credit cards 
  • Application for account packages to K&H retail bank accounts, application for and cancellation of supplementary life insurance packages linked to K&H retail bank accounts
  • Handling K&H TeleCenter service for client with general contract
  • Management of primary accounts (Include and withdraw accounts in and from the K&H TeleCenter)
  • Management of other accounts (Include and withdraw accounts in and from the K&H TeleCenter)
  • Reorder and delivering ePIN code for clients staying abroad
  • Stopping ePIN code
  • Sale of K&H start nest home insurance (K&H start fészek otthonbiztosítás)
  • Joining statement for K&H credit card payment protection insurance
  • Apply for K&H travel insurance service
  • General information about the Bank’s retail products and services
  • Blocking of identification devices
  • Handling of 3D Secure Code service by account and bankcard (co-) holder
  • Mobil-token blocking/deleting

K&H TeleCenter service requiring identification without control questions

  • General information about the Bank’s retail products and services

If you have any further questions, please call K&H TeleCenter (K&H TeleCenter and K&H Corporate Customer Service) at +36 1/20/30/70 3353355 or visit one of our branches where we will be happy to serve you.

Who is it for?

Those who would like to bank by phone – conveniently, quickly and without having to queue.

Jelen hirdetés nem minősül ajánlattételnek. A kondíciók módosításának jogát a Bank fenntartja. A termék részletes leírását, illetve feltételeit a vonatkozó szerződés, az Általános Szerződési Feltételek, a K&H Bank Üzletszabályzata, valamint az aktuális hirdetmény tartalmazza, melyek megtekinthetők a bankfiókokban és a www.kh.hu internetes oldalon.