secure online payment
- how will online payment change?
- what does SCA or strong customer authentication mean?
- we will answer all of your questions below.
The process of online payment has changed
why?
- purchases made on the Internet using a debit or credit card will become even safer both in Hungary and abroad, thanks to the new payment legislation (PSD2)
- the new process is called Strong Customer Authentication (SCA), which is mandatory for all card issuing banks and merchants (bank card acceptance locations)
what are the most frequent issues in the new payment process?
what do I require for making sure I can continue to pay smoothly online?
an Internet banking (e-bank) and mobile app service[K&H mobile bank] and pop up messages to be enabled on your smartphone
- you don’t have the K&H mobile app yet? – download it now with just one click
an appropriately set online purchase limit
- there is a dedicated limit for online purchases. By modifying the limit you can boost security further, as it is possible to increase the limit for the duration of a purchase only, and then set it back to a lower value
- you can check the phone numbers set for individual cards as well as the online purchase limit via K&H e-bank or K&H mobile bank, under ‘bank cards/limit modification’
a phone number provided for online purchases (3DS phone number)
a password set for online purchases
normally, if you approve your online bank card payments using K&H mobile bank, you do not need your password set for online purchases, but it is still important that you enter such a password.
why?
if for some technical reason we are unable to send you an instant (push) notification, you can use this password set for online purchases and a password sent by text message (SMS) to authenticate the payment.
how to set a password set for online purchases
- In K&H e-bank under ‘cards/accounts’ on the page appearing after clicking on the card image in the ‘new password’ field
- On the K&H e-card platform by clicking on the ‘change your password set for online purchases’ button
- in K&H mobile bank in the ‘bank cards’ menu by clicking on the card image, under ‘card security/confirmation by text message (SMS)’
the new process of making purchases if K&H mobile bank is used
the new process of making purchases if K&H mobile bank is not used
It is important to note that first you need to enter the 4-digit password set for online purchases provided previously by you, followed by the 6-digit code sent to you by text message (SMS). Where can I set my password for online purchases?
frequently asked questions and answers
the new process of making purchases if K&H mobile bank is used
the new process of making purchases if K&H mobile bank is not used
The present advertisement does not constitute an offer and is solely intended to draw attention. The Bank reserves the right to amend the conditions. A detailed description and the conditions of the product are contained in the relevant Customer Agreement, in the General Terms and Conditions of Bank Card and Credit Card Services and in the Business Rules; for retail customers, in the Debit Card Announcement for Natural Persons and in the Credit Card Announcement for Natural Persons; and for business customers in the Announcement for Business Customers, which may be viewed in bank branches and/or on the website at www.kh.hu. For further details please visit the www.kh.hu/web/eng website and/or K&H bank branches. The terms and conditions of K&H mobile bank and e-bank are contained in General Terms and Conditions of banking services using electronic identification.