Corporate Customer Service (CCS)
K&H Bank’s Corporate Customer Service (CCS) offers secure, fast and accurate answers to your financial questions.
- convenient, fast and professional help – just a phone call away
- high-quality services based on your needs
- a confidential and reliable relationship
details
what can we do for you?
- we give advice about electronic channels and transaction services and provide support
- we offer information and produce documents
- we take care of the administrative details of electronic banking and help solve any technical issues
- we investigate and manage all complaints our clients may have
- we carry out particular orders as instructed by you
we match your needs
- our well-trained and highly experienced staff are waiting for your call
- we adapt our services to our clients’ needs as measured by our regular customer satisfaction surveys
- we speak Hungarian and English
- our voice mail service is available round-the-clock
- we stringently enforce our strict security rules
- our clients’ data is protected by a dual identification system comprising the eight-digit K&H e-ID and the associated six-digit e-PIN
when can you access our services?
- Electra support, information and administrative services are available:
- Monday to Friday 08.00–17.00
- We are available 24/7 if you need to stop a bank card or cancel an ePIN or your e-banking services.
who is it for?
- any corporate client seeking high-quality, innovative financial services
- anyone using K&H’s electronic banking services
- anyone seeking both convenience and optimal security
This information does not constitute an offer, its sole purpose is to raise awareness. A detailed description and terms and conditions of the product, service can be found in the relevant client agreement, the General Contracting Terms and Conditions applicable to payment and deposit services provided to corporate clients, the General Contracting Terms and Conditions for banking services requiring electronic identification, the General Contracting Terms and Conditions for bankcard and credit card services, the General Terms and Conditions, and the effective Announcement for Corporate Clients, which can be viewed under 'documents' on this page. The Bank reserves the right to modify the terms and conditions.