Corporate Customer Service (CCS)
our aim is to provide fast and reliable assistance to our corporate clients in their everyday banking
- convenient, fast and professional help – just a phone call away
- high-quality services based on your needs
- a confidential and reliable relationship
- available every working day between 8 am and 5 pm
phone menu of corporate customer service
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daily banking support
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requests regarding specific transactions
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change ePIN code
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manage K&H Electra token and ViCA password
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electronic channel support
details
- electronic services support
assist using electronic banking platforms over the phone in case of new demand, a personalized advice is provided to help you find the most suitable solution for your company - account opening and data modification
a full assistance in opening a new company account and modifying existing data is supported (e.g. company name, address, contact persons) - all quickly and transparently - administrate new authorized persons
take care of new company administrators, signatories or other authorized persons quickly and accurately - modification of disposal rights
change the disposal rights over your company bank accounts – whether it's access, signature rights or other rights - advice on daily banking
in case of any questions regarding a bank transaction, transfer or daily financial matters, our staff is ready to assist you - issuance of certificates and bank information
issue the required certificates (e.g. account balance, bank account certificate) and provide official information about the bank - unique and urgent administration
special attention to urgent, deadline-driven or unusual matters
we know that in the business world, time is money - consulting for corporate bank cards and K&H corporate mobilinfo service
require and manage corporate bank cards, as well as set up and use the K&H corporate mobilinfo service, so that you can be always up to date with your company's finances
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This information does not constitute an offer, its sole purpose is to raise awareness. A detailed description and terms and conditions of the product, service can be found in the relevant client agreement, the General Contracting Terms and Conditions applicable to payment and deposit services provided to corporate clients, the General Contracting Terms and Conditions for banking services requiring electronic identification, the General Contracting Terms and Conditions for bankcard and credit card services, the General Terms and Conditions, and the effective Announcement for Corporate Clients, which can be viewed under 'documents' on this page. The Bank reserves the right to modify the terms and conditions.