K&H e-bank login

Dear Customer,

Hereby we inform you that the K&H mobilbank, K&H e-bank, K&H e-box, online 3D Secure Code sending and K&H e-document uploader services will not be available partially or as a whole from 28 October 2016 (Friday) 9 p.m. to 29 October 2016 (Saturday) 12 noon due to technical maintenance.

If you have planned to use our systems at this time, please schedule it before or after the maintenance window.

Thank you for your understanding and sorry for the inconvenience it might cause

Best regards,
K&H Bank

What is a mobile token?

A mobil-token is a means of software-based identification built into the K&H mobilbank app. It is a highly secure, simple-to-use and fast way to log into the K&H e-bank and to authenticate transactions there. To use a mobil-token you need the K&H mobilbank app. It is very easy to use with your smart phone, as you log in by scanning the colour code displayed on the e-bank screen and sign the transactions by scanning a QR code, after which you confirm the transaction with an mPIN code (or a TouchID if you have a suitable iPhone) in the K&H mobilbank.

  • Watch the „how to” videos about the usage of the mobil-token!

How do I log in with a mobile token?

To enter e-bank using the mobil-token built into the activated mobilbank app, choose the ‘enter K&H e-bank’ function, then select the ‘log in with mobil-token’ option on the e-bank login screen on your computer and scan the colour code displayed with your phone. To confirm enter the mPIN code of your mobile phone or, if you are using a TouchID-enabled iPhone, your TouchID.

How do I get a mobile token?

To log on to the e-bank and sign orders with your smart phone, you need the K&H mobilbank service. You can download the required mobile bank app from a web store (App Store, Google Play), when the mobil-token identifier will also download. After you have downloaded and activated the app in a few simple steps, the ‘enter e-bank’ option will appear on the mobilbank login screen.

  • Watch the „how to” videos about the mobilbank acitvation!
  • Watch the „how to” videos about the usage of the mobil-token!

What is an mPIN code?

An mPIN code is your unique identifier for when you log in to the mobilbank and sign orders there. The mPIN code is a sequence of 5 to 12 numbers that you choose when you activate the mobilbank app. You may change your mPIN code in the ‘settings’ option of the app at any time, or, if you have a TouchID-enabled iPhone, you may also set a TouchID instead of an mPIN code.

What do I do if I cannot scan the colour code when I log in?

Check that the camera of your smartphone is intact and operable. If your phone will not scan the colour code satisfactorily which may occur with devices lower performance , we suggest that you choose a chip card for identification, which also provides enhanced security.

What do I do if I entered the wrong mPIN code?

If you enter a wrong mPIN code logging in or signing a transaction, you can try again. After several failed attempts the mobil-token will be disabled for 24 hours. In this case you must delete the mobil-token on your phone either in the ‘settings’ option of your mobile bank app, or in the ’settings/device management’ option in the e-bank, or via K&H TeleCenter / K&H Cégvonal, and then re-activate the app.

What do I do if TouchID does not work on my phone?

Check in the ‘settings’ option of your iPhone whether your fingerprint has been enrolled. If not, please enrol your fingerprint, which can then also be used in the mobilbank app.

What do I do if I forget my mPIN code?

If you have forgotten your mPIN code, delete the mobil-token on your phone either in the ‘settings’ menu of your mobilbank app, or in the ’settings/device management’ option in the e-bank, or via K&H TeleCenter / K&H Cégvonal. Then you need to activate the app again, with a new mPIN code.

K&H mobilbank login screen
choose ’enter e-bank’ function
scan QR code
enter mPIN or enroll TouchID

To enter into e-bank and authorise transactions there you need your chip card reader, your chip card and your PIN code. These tools jointly guarantee the high secure while you are doing daily banking. The chip card reader and the chip card have to be installed before the first log in the computer on which you would like to use e-bank.

How do I install the chip card and the chip card reader?

The program needed to install the chip card reader depends on the operating system and the version of the browser on your computer. Install the chip card reader followed by the chip card. Our instructions will help you find the right program quickly and take you through the installation process step by step. Click here!

What do I do when my chip card expires?

E-bank chip cards are valid for three years. You can use your chip card until 24.00 on the last day of the last month of its validity. You can collect your new chip card at your home branch during the month of expiry.

How can I switch to mobil-token authentication?

To use the mobile token for identification, all you do is to use the ‘enter e-bank’ function of the K&H mobile bank app.

If I also want to log in to the e-bank by SMS, where do I set it up?

If you already have a chip card, log in and go to ‘settings/authorise login with SMS’ and enter the phone number to which we should send the code. You also set a user name and a login password here.

How do I log in with chip card? How do I log in with chip card?

install chip card reader
plug in chip card reader
install chip card
insert chip card
enter with PIN code

Installation guide Installation guide

The following programs are required for the installation of the chip card reader. Please follow these steps.

To log in to the e-bank using identification by SMS you need your user name and your password, which you specify when you log in for the first time. We will then send a single-use code by SMS for entry into the e-bank.

How do I log in for the first time?

When you first log in to the K&H e-bank, you must enter your K&H eID and ePIN code. You can then choose a user name and a password for subsequent use.

What are K&H eID and e-PIN? Where can I find them? What should I do if I want to change or replace?

Your K&H eID is your unique ID for the use of electronic services. You will receive your K&H eID and the matching e-PIN code at the branch when you sign the agreement to use electronic services.

Your K&H eID is shown on your account statement. To obtain a new K&H eID and e-PIN free of charge, please apply for them at a K&H branch.

What do I do if my password is disabled?

Click on the ‘I forgot my password’ button on the login page of e-bank to get a new password, which you can then use immediately.

How can I switch to a more secure identification tool?

You can identify yourself in the K&H e-bank with either a chip card or a mobile token. If you want to switch to chip card identification, please collect a chip card reader and a chip card at a K&H branch.

If you would like to use a mobile token, just use the ‘enter e-bank’ function of the K&H mobile banking app.
This advertisement does not constitute an offer. The Bank reserves the right to modify the terms and conditions. Please find the detailed description and terms of conditions for the product in the applicable agreement, the General Contract Terms and Conditions for banking services with electronic identification, the prevailing Announcement on the accounts, deposits and cash transactions of natural persons, and the Business Terms and Conditions of K&H, available in branches and on the www.kh.hu website.